Refund Policy

Overview

Tabuliq is a digital software service that converts receipt and invoice files into editable Excel and CSV tables. Because OCR pages and exports are delivered immediately after processing, refunds are reviewed based on the type of purchase, usage, and the issue reported.

Subscriptions

You can cancel a paid subscription from your billing dashboard at any time. After cancellation, access remains available until the end of the current billing period unless otherwise stated during checkout.

Monthly and yearly subscription fees are generally non-refundable once the included pages have been used. If you were charged by mistake, purchased the wrong plan, or could not use the service because of a technical issue on our side, contact us and we will review the case.

Pay-as-you-go page bundles

One-time page bundles are intended for extra OCR capacity during tax season, month-end cleanup, or short-term invoice and receipt processing. Unused page bundles may be eligible for review if you contact us before using the bundle.

Used OCR pages are not normally refundable because the processing service has already been delivered.

Duplicate or accidental payments

If you believe you were charged twice, bought the wrong plan, or paid for the wrong account, contact support with the email used for checkout and the payment receipt. We will investigate and, when appropriate, issue a refund or credit adjustment.

Service issues

If a system outage or processing error prevents you from using paid pages, we may restore credits, extend access, or issue a refund depending on the situation.

How to request help

For billing, cancellation, or refund questions, contact us at support@tabuliq.com. We aim to respond within 3 business days.